Thursday, May 31, 2018

NICE InContact named Telarus as Top 2017 Producer

Persimmon Telecommunications as a proud member of the Telarus Group of business data, voice, mobility, cloud, and contact center consultants is pleased to announce that Telarus has been named the top producer of new channel partner revenue in 2017 for NICE InContact, a leading provider of cloud contact center and unified communication services.

As Adam Edwards, CEO of Telarus commented: “NICE InContact has been a leader in this space . . .  for many years". NICE inContact empowers all size organizations to provide exceptional customer experience (CX) using the most advanced capabilities available in a truly unified cloud platform. This allows an organization to interact with a customer using the customer's preferred medium whether it be by a phone call, text, chat, or Email. NICE inContact is recognized as a market leader by five industry analyst firms: Gartner, Ovum, IDC, Frost and Sullivan, and DMG. NICE inContact was placed in the leader quadrant in the 2017 Gartner Cloud Contact Center as a Service (CCaaS) Magic Quadrant and has been named a leader every year since this Magic Quadrant’s inception in 2015.

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