NICE InContact named Telarus as Top 2017 Producer

Persimmon Telecommunications as a proud member of the Telarus Group of business data, voice, mobility, cloud, and contact center consultants is pleased to announce that Telarus has been named the top producer of new channel partner revenue in 2017 for NICE InContact, a leading provider of cloud contact center and unified communication services.

As Adam Edwards, CEO of Telarus commented: “NICE InContact has been a leader in this space . . .  for many years". NICE inContact empowers all size organizations to provide exceptional customer experience (CX) using the most advanced capabilities available in a truly unified cloud platform. This allows an organization to interact with a customer using the customer's preferred medium whether it be by a phone call, text, chat, or Email. NICE inContact is recognized as a market leader by five industry analyst firms: Gartner, Ovum, IDC, Frost and Sullivan, and DMG. NICE inContact was placed in the leader quadrant in the 2017 Gartner Cloud Contact Center as a Service (CCaaS) Magic Quadrant and has been named a leader every year since this Magic Quadrant’s inception in 2015.

ACC Business awards Two Platinum Cups and Two-Million-Dollar-Club to Telarus

Persimmon Telecommunications as a proud member of the Telarus Group of IT & Telecommunications consultants is pleased to announce that Telarus earned two Platinum Cups from ACC Business and subsequently earned status in the “multimillion-dollar-club.” Telarus, and Carrier Sales which is now a part of Telarus, were both awarded the Platinum Cup from ACC Business at the April 2018 Channel Partners event in Las Vegas. Also, Telarus was declared an inaugural member of the ACC Business “multimillion-dollar club”.

Telarus LLC is the fastest growing master agent of UCaaS, Security, and contact center solutions. Telarus is known for creating the industry’s first real-time commercial telecom pricing software, and now has proprietary pricing and fiber mapping tools used by Persimmon Telecommunications and other partners.